The CCWomen Hall of Fame celebrates inspirational women in the customer contact field and seeks to highlight luminaries with extraordinary impact on the profession.
Here at CCWomen, our mission is to revolutionize the customer contact industry, one woman at a time.
Membership to the CCWomen Hall of Fame is lifelong and bestowed upon individuals of extraordinary achievement who have made significant, measurable, and enduring contributions to the advancement of this mission. Inductees will be offered professional honors and recognition, an award at the CCW Awards Gala, and speaking engagements, highlights, and opportunities through the CCWomen program.
At CCWomen, we operate on four principles, as listed below.
Nominees are evaluated based on their achievement record in the following key areas:
Colleen Beers
Chief Administrative Officer
Alorica
Lisa Mariano
VP of Operations
ResultsCX
Cheryl China
SVP, Director, Credit Card Servicing
Citizens Bank
Kathy Phelps
President
C-lect
Martha Sager
VP of Sales Development - N.A. & Europe
Uniphore
Kacey Tolula
VP, CEC Technology, Channels and Self-Service
Marriott International
Erica Dorosin
Director, Client Marketing
Arise Virtual Solutions
Vidya Ravichandran
President & Founder
GlowTouch Technologies
Shannon Burch
VP Experience
Neo Financial
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Dilhara Kaluarachchi
VP Customer Care
Public Storage
Erica Kelly
Director Performance Acceleration and Insights
Verizon
Judith Platz
Chief Customer Officer
SupportLogic
Dr. Hui Wu-Curtis
Founder & CEO
SupportU