Celebration, Empowerment, and Mentorship: CCWomen Hall of Fame Inductees Tell All

Thursday, 8/18 | 12 PM Eastern

By now, you may already be familiar with our origin story—and we love to share it. What started off as a casual mimosa breakfast with founder Sandy Ko Fonseca eventually evolved into the platform we have today. However, our growth wouldn’t have been possible without the women leaders who leveraged their networks and resources to bring our vision to life.

It’s why we have our Hall of Fame. Just as our inductees embody our mission in their everyday work, we strive to be a stage where they can celebrate their achievements and inspire others.

During our session, our luminary inductees shared how they continue to pave the way. Here are their takeaways for uplifting communities and driving transformational change.

Access the webinar recording and our key take-aways here.

Why Nurture an Inclusive Organization? Courtney Meyers and Karen Pavicic Share Top Insights

Thursday, 7/18 | 12 PM Eastern

Creating an inclusive organization is all about recognizing diverse backgrounds and experiences—and allowing them to influence key business decisions.

Winners of CCWomen's Workplace for Gender Equity award, Co-CEOs Courtney Meyers and Karen Pavicic, shared how they continuously innovate and empower their company, Omni Interactions, with inclusivity as a top priority. Check out their top insights!

Access the webinar recording and our key take-aways here.

Exploring Community-Fueled Empowerment: Webinar Takeaways With Jamie Swider and Sallie Freas

Thursday, 6/20 | 12 PM Eastern

A rising tide lifts all boats. When one woman taps into self-empowerment, it creates an inevitable ripple effect. Like wildfire, it spreads and leaves behind a blazing trail that others can follow when lost in doubt, imposter syndrome, and uncertainty. In this webinar session, two leaders join us to share their powerful career journeys, highlighting moments where empowerment made all the difference in their growth. Join us for memorable insights and actionable takeaways as they lead a discussion on recognizing greatness in yourself and others, and allowing pivotal learning experiences to help you become a beacon of inspiration.

Access the webinar recording and our key take-aways here.

Take Charge of Your Career: Create Your Map to Success Without Fear and Compromise

Thursday, 5/12 | 12 PM Eastern

In this webinar, we champion the notion that career success is not merely about climbing the ladder but about aligning your professional path with your personal values and goals. Too often, women feel compelled to accept their first job offer due to a fear of losing it or remaining in roles that don't resonate with their true aspirations. However, this webinar with Natalie encourages a paradigm shift, urging women not to fear moving companies or turning down opportunities that don't align with their authentic selves. Through candid discussions, real-life examples, and expert insights, Natalie will explore the importance of self-awareness, discernment, and courage in making career decisions that foster fulfillment and growth.

Join us as we empower individuals to prioritize their happiness and purpose in their professional journey, advocating for a mindset that values alignment over compromise.

Access the webinar recording and our key take-aways here.

3 Lessons in Building an Innovative Career with Judith Platz and Melissa Pollock

Thursday, 4/18 | 12 PM Eastern

When we share our professional journeys with others, we sometimes mask or downplay our setbacks and only present a highlight reel of our achievements. After all, we want to show the best version of ourselves. But ultimately, we miss the opportunity to paint a realistic and empowering picture of career innovation.

While sharing their experiences, our April Webinar speakers, Judith Platz and Melissa Pollock, emphasized the importance of embracing our rougher moments, using our life lessons to equip others, and becoming the change we want to see in our communities.

Access the webinar recording and our key take-aways here.

How Your Upbringing Powers Your Empowerment: Webinar Highlights With Theresa Watts

Thursday, 3/21 | 12 PM Eastern

Our resilience guides us through each chapter of our lives. We rise higher from our shortcomings and celebrate with people who run the race alongside us—and empower others through our learned wisdom.

Looking to navigate your career journey with community and confidence? Our esteemed webinar guest, Theresa Watts, Ph.D., SVP, Human Resources, Diversity, Equity, Inclusion at True Religion Jeans, highlighted the importance of communal support and how her upbringing contributed to her success.

Access the webinar recording and our key take-aways here.

Navigating the Workplace as Your Authentic Self: 3 Takeaways From Lydia Clayton

Thursday, 2/29 at 12 PM Eastern

CCWomen had the pleasure of giving the webinar stage to Lydia V. Clayton, AVP of Contact Center Operation & Center of Excellence at Cox Automotive Inc. and CCW Advisory Board Member. Often finding herself as the only woman in male-dominated spaces, she learned how to stay in touch with her authentic self and navigate the workplace with confidence.

Access the webinar recording and our key take-aways.

The Power of Hyper-Personalization: Unlocking Career Success Through Genuine Connection

Thursday, 11/30 at 12 PM Eastern

In a world where connections and relationships are more important than ever, hyper-personalization is the key to achieving your professional goals.

Whether you're embarking on a job interview, engaged in prospecting and networking, or aiming for that well-deserved promotion, understanding your audience on a deep and genuine level can make all the difference.

This session will delve into the art of truly knowing your audience, and why it's a game-changer in today's dynamic work landscape. Learn practical strategies and insights to forge authentic connections and set yourself on the path to success.

Join Martha Sager, 2023 CCWomen Hall of Fame Inductee, Vice President, Business Development, N.A. & Europe of Uniphore and discover how genuine care and tailored communication can take your career to new heights.

Access the webinar recording and our key take-aways.

Wisdom from a Female Executive in the Contact Center: Achieving Your Career Goals and Finding the Balance to Have It All

Thursday, 10/26 at 12 PM Eastern

In this webinar, Colleen Beers will share her years of contact center expertise and insights on achieving work-life balance, all on your Zoom screen.

Participate in this roundtable discussion with like-minded leaders in the industry and share your own list of lessons you’ve learned in your career.

Access the webinar recording and our key take-aways.

Cheryl China’s Top Career Insights: 9 Things I Learned Along the Way

Thursday, 9/28 at 12 PM Eastern

"I was fortunate enough to be in the audience with a former CEO from a well-known bank here in New England. This CEO shared some great advice, particularly for women. She talked about the many struggles she had in what was then, truly considered, a "man's world" and how she rose to the top. One of the topics she shared was her "9 things I learned along the way". After that session I decided to come up with my own list of 9 things I've learned along my way through my 25 years in a Contact Center."

Join Cheryl China as she shares her list and facilitates a roundtable discussion with our community.

Read the key take-aways from the webinar.